PLEASE NOTE: By making your booking, you are agreeing to these Terms & Conditions.
Bookings & Payments
Bookings and payments are processed securely via acuity scheduling. Upon booking, you will receive a booking confirmation email with relevant information about your appointments. Please save your booking confirmation email for future reference.
Cancellation Policy
To cancel or re-schedule an agreed session requires a minimum of 24 hours' notice.
Coaching Sessions
Location Sessions will be held on zoom via the same link. You will find the zoom link in your booking confirmation email.
Zoom set-up Please make sure you are in a private, quiet space. To avoid distractions, mute notifications. Make sure your device is plucked in or has enough battery life before we start.
Time Keeping Please join the zoom room a few minutes before the start of our session to make sure we can start on time. If you are late, the session will not be extended. If you are 10 minutes late without contacting me, the session will be void. Coaching session 45 minutes in length.
Confidentiality As discussed in our initial conversation, our sessions are private and confidential. Any physical notes I take are kept in a locked cabinet. The content of our sessions will not be shared unless I have a legal duty to do so.
Emotional Turbulence As described in our initial conversation, the sessions may bring up challenging emotions, memories or feelings. This is often experienced as part of the work of gaining clarity around the issues you would like to resolve. Please remember, you can always pause, take a break or ask to try a different approach. Mental Health If for any reason you feel your mental health needs attention, seek the help of a mental health professional. Depending on their advice, our sessions may be paused if necessary.